2010 Bride’s
Choice Awards™
1991-1992
As with every successful business, our story begins with passion,
market research, and a business plan. In doing our market research, we
discovered some very interested facts. First, most DJ companies in the
Chicagoland area did not even have a plan or a marketing strategy.
Second, these same companies hired independent contractors, which
created a lack of accountability within the industry. Finally, the
majority of the DJs in the area did not know what brides and grooms
really wanted. As a result, competing companies were telling clients
what to buy without regard for customer demand. Clearly, the
Chicagoland DJ industry was very unprofessional, cheesy, full of egos,
and in some cases, very shady. Most weddings were 'cookie cutter' and
involved the DJ wearing a costume dancing and singing with glow sticks, blowup guitars, etc.
At
this point, our opportunity to appeal to a new market was clear. We continued conducting marketing research to determine what brides and grooms
really wanted out of their reception.
1993
Music
By Design, Ltd. – your custom DJ service, was born. Class,
Quality, and Excellence was, and still is, our platform. No cheese. No obnoxious DJs.
The
years that followed were great! Explosive growth in the late 1990’s resulted in positive customer feedback and we continued to evolve. Customer referrals and
complete satisfaction is what we strive to achieve.
1999
In
February of ’99 we go fully digital…no more CD’s. Most competitors thought we
were crazy, however, our tests results during 1998 proved this would
eventually become cost effective. We also installed our CRM (customer
relationship management) database to track and support our clients.
2010 and beyond
We
are exploring continued growth via social networking, search engine
optimization, and our Chicago Wedding Blog. We still conduct semi-annual market research to provide
our customers with the best possible service. As we continue to evolve,
customer input is essential. The entire staff at Music By Design, Ltd. is committed to
making your event an enjoyable, memorable, and positive experience.
We look forward to hearing from you.
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